CodeBlue Contents is a comprehensive property contents pricing solution. Our experts give your adjuster and the policyholder the confidence to settle a claim by doing the research required to ensure accurate pricing and a great claims experience.

Experience and Innovation
CodeBlue’s experienced staff and patented technology bring the highest level of pricing detail and rigor available today. CodeBlue delivers accurate pricing on every item, at the correct price, according to the local market.

Proof In Numbers
Data from a number of top carriers shows replacement prices are overstated by 24.7%, on average. That happens because the adjuster does not have the time typically needed to research and document each item. So, adjusters tend to accept the policyholder’s price as “in-line,” intending to reconcile the price when the item is replaced.

Unfortunately, 40% of items are not replaced and the price stands. In addition, 70% of items that are replaced are upgraded, this commits the carrier to paying the inflated “in-Line” price resulting in an overpayment on upgrades as well. It is one thing to reduce the claimed amount by 24.7%... and another settling it while still providing a settlement that the insured feels good about. We have designed our Contents solution to significantly reduce severity, while providing a great claims experience at the same time.

Case studies demonstrate 20% to 30% savings on content claims handled by CodeBlue.
That’s $2132 in savings on an average 85 item, $8800 claim. Here’s how:

• Extensive, active database.
  CodeBlue generates pricing from an active database of over seven billion items. Our database provides “REAL TIME” local pricing that creates trust with the insured. Our patented process not only provides local pricing, it also compares the prices of those local stores to ensure best value pricing. Through our relationships we are also able to offer replacement discounts.
• Rapid response… CodeBlue guarantees 48-hour, “real time” turnaround on claims up to 300 items.
  “Real time” means the clock runs all the time, even on weekends and holidays. Studies show significant “list creep” occurs the longer a file stays open. When a claim is settled on first contact or within 48 hours, “list creep” is below 5%. When a claim is open longer than two weeks, “list creep” can be as high as 50%. And, policyholders are less satisfied and less likely to renew.
• Secure claim Web portal.
  Your claim team or policyholder can enter the item(s) on our secure Web portal. You are able to utilize our robust contents manger that streamlines the entire claims process from the initial list to RCV reconciliation and metrics.
• Detailed output reports that are designed to settle the loss.
  This output report includes a picture of the item priced and the name and link of the local store. As a result, we are able to deliver a 96% policyholder stick rate.
• Licensed adjusters review all claims.
  Our team members have 20 years of experience on average. You can have confidence that your contents claims will be handled properly.
• Expert fine art, collectable, antique and specialty item assessment team… plus firearms.
  CodeBlue offers a comprehensive solution for all your content needs.

For more information, call 1- 877-456-9998 or email cbcontentclaims@hsgcodeblue.com